If your AirPods Pro microphone stops working during calls, the issue usually involves connection problems, microphone blockage, or incorrect settings. Quickly fixing it often means cleaning the microphones, reconnecting your AirPods, or adjusting your device settings. If these don’t help, you may need to reset your AirPods or update your device and AirPods firmware.
Why is my AirPods Pro microphone not working during calls?
Common causes for your AirPods Pro microphone failing during calls include Bluetooth interference or connection issues that disrupt the audio input. Software bugs in your device’s operating system or the AirPods’ firmware can also affect microphone performance. Physical obstruction from dirt, earwax, or debris blocking the microphone openings can muffle or mute your voice. Additionally, your device settings might be misconfigured—for example, the microphone input might default to your phone’s internal mic instead of the AirPods, or the microphone may be disabled for calls. Identifying these causes helps you apply the right fix.
Have I tried the simplest fixes first?
Start by ruling out basic problems with these steps: 1. Ensure your AirPods Pro have enough charge, since low battery can affect functionality. 2. Check the microphone openings on each AirPod for dirt or blockage. Gently clean them with a dry, soft brush or cloth—avoid liquids or sharp tools. 3. Disconnect your AirPods from your device, then reconnect them. On an iPhone, go to Settings > Bluetooth, tap the “i” next to your AirPods Pro, and select "Forget This Device." Then put your AirPods in pairing mode and reconnect. 4. Restart your phone or device to clear temporary glitches. These simple steps often resolve microphone problems without further effort.
Are my AirPods Pro microphone settings correct?
Check that your device is set to use the AirPods Pro microphone during calls. On an iPhone, open Settings > Bluetooth, find your AirPods Pro, tap the “i” icon, then scroll to Microphone. Confirm it’s set to “Automatically Switch AirPods” or explicitly to the left or right AirPod to ensure the mic is active. For Mac or Android devices, verify the audio input settings in the call app or system preferences to confirm AirPods Pro is selected as the microphone source. Sometimes the input defaults back to the device’s built-in mic, causing no audio transmission through the AirPods.
How to test if the microphone works outside of calls
To check if the microphone issue is limited to calls or affects all uses, record a short message using your AirPods Pro in the Voice Memos app on iPhone or any recording app on your device. Play it back to see if your voice is clear. Alternatively, activate Siri by saying “Hey Siri” and ask a question or give a command. If Siri responds correctly and hears your voice, the microphone is working outside calls. If these tests fail, the problem likely involves AirPods mic hardware or connection, not just call software.
What to do if the microphone still doesn’t work
If basic fixes and settings checks don’t restore your AirPods Pro microphone, try these steps: 1. Place both AirPods in the charging case and close the lid. Wait 30 seconds. 2. Open the lid, then press and hold the setup button on the back of the case until the status light flashes amber, then white. 3. Reconnect your AirPods to your device following the pairing process. Also, make sure your device’s operating system and AirPods firmware are up to date, as updates often fix audio bugs. If none of these steps work, contact Apple Support. Your AirPods Pro may need professional repair or replacement, especially if under warranty.
How to prevent future microphone problems with AirPods Pro
Keep your AirPods Pro microphones clear by regularly cleaning them with a dry, soft brush or cloth to remove earwax and dust. Avoid exposing your AirPods to moisture or heavy debris, which can clog the microphone ports or damage internal parts. Keep your device and AirPods firmware up to date to benefit from bug fixes and improvements. When not in use, store your AirPods in their charging case to protect them from damage. These habits reduce the chance of microphone problems recurring.
Conclusion
If your AirPods Pro microphone isn’t working during calls, start by cleaning them and reconnecting to your device. Verify your microphone settings and test the mic outside of calls to narrow down the issue. Resetting your AirPods and updating software often resolve deeper problems. If these steps don’t help, contact Apple Support for repair or replacement options, especially if your AirPods are still under warranty.
Frequently Asked Questions
Can I use just one AirPod Pro for calls with the microphone working?
Yes, each AirPod Pro has its own microphone and can be used individually for calls. Make sure the AirPod you use is selected as the microphone source in your device settings.
Why does my AirPods Pro microphone work sometimes but not always during calls?
Intermittent microphone issues can result from Bluetooth interference, low battery levels, or software glitches. Keeping your AirPods charged, staying close to your device, and updating your software can help reduce these problems.
Does cleaning the AirPods Pro microphone risk damaging them?
Cleaning carefully with a dry, soft brush or cloth is safe and recommended. Avoid using liquids or sharp tools that could damage the microphone openings or internal parts.